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Services

Lost & found service

You have lost something?

Are you missing your jacket, have you accidentally left your umbrella, bag or other personal items on one of our trains?

Every day, our employees discover items that have been left behind. Depending on which route you travelled with the BRB, we store lost property for you as follows. If you have lost something on one of our trains or at the station, you have the following options for finding lost property.

Chiemgau-Inntal and Oberland networks

1. Notice of loss online

With the notice of loss it is possible to find out if your lost item has already been found.

2. Notice of loss to the lost & found service

You are also welcome to visit our lost & found office in person, which is located in our customer center in Rosenheim (for the RE 5 and RB 54 lines) and Holzkirchen (for the RB 55, RB 56, RB 57 and RB 58 lines).

3. Notice of loss by email

If you have already submitted a notice of loss online and have further questions, please feel free to contact us by e-mail fundbuero@brb.de .

Ostallgäu-Lechfeld and Ammersee-Altmühltal networks

1. Notice of loss online

With the notice of loss it is possible to find out if your lost item has already been found.

2. Notice of loss to the lost & found service

You are also welcome to visit our lost & found office in person, which is located in our customer center in Augsburg (for the lines RB 68, RB 69, RB 77, RB 13, RB 14 and RB 67).

3. Notice of loss by email

If you have already submitted a notice of loss online and have further questions, please feel free to contact us by e-mail fundbuero-augsburg@brb.de .

Berchtesgaden-Ruhpolding network

1. Notice of loss online

With the notice of loss it is possible to find out if your lost item has already been found.

2. Notice of loss to the lost & found service

You are also welcome to visit our lost & found office in person, which is located at our ticket partner in Berchtesgaden main station (RVO sales office) (for the lines S3/S4 and RB 53).

3. Notice of loss by email

If you have already submitted a notice of loss online and have further questions, please feel free to contact by e-mail RVO.Berchtesgaden@deutschebahn.com.

Note: BRB operates the trains on lines S3 and S4 between Bad Reichenhall and Freilassing and Berchtesgaden and Freilassing respectively. From Freilassing to Austria, the trains are operated by ÖBB. If lost property is found on this section of the line, please contact the Lost & Found Service Center of ÖBB.